Frequently Asked Questions

Shipping Information

What shipping options are available?

We offer standard and expedited shipping options. During checkout, you can select your preferred method, and shipping costs will be calculated based on your location.

How long does it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Expedited options are available for faster delivery. Please note that processing time is 1-2 business days.

Do you ship internationally?

At this time, we ship exclusively within the lower 48 states of the United States. We are working to expand our shipping options in the future.

What should I do if my order hasn’t arrived yet?

If your order hasn’t arrived within the estimated timeframe, please track your package using the tracking number provided. For further assistance, contact us at Support@GOAThleticproducts.com.

Order & Returns

How can I place an order on GOAThletic Products?

Simply visit our website, browse our collection of batting gloves, compression sleeves, batting tee, and sliding mitts, and add your desired items to your cart. Once ready, proceed to checkout to complete your purchase.

Can I modify or cancel my order after it’s been placed?

We strive to process orders quickly, but if you need to make changes or cancel your order, please contact us immediately at Support@GOAThleticproducts.com or call 833-394-1811. We'll do our best to assist you.

How do I check the status of my order?

Once your order is placed, you'll receive a confirmation email with a tracking number. Use this number to monitor your order's progress on our website or the shipping carrier’s site.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, Discover, and online payment options like PayPal for your convenience.

What is your return policy?

We offer a hassle-free 30-day return policy for unused and unworn items with the original packaging. For details, visit our Returns Policy page.

How do I initiate a return?

To start a return, email Support@GOAThleticproducts.com with your order number and reason for the return. Our team will provide you with further instructions and a return shipping label.

Can I exchange a product for a different size or style?

Yes, we offer exchanges for size or style adjustments. Please contact us within 30 days of receiving your item, and we'll guide you through the process.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive and inspect your return. You’ll receive a confirmation email once your refund has been issued.

Have a question

If you have an issue or question that requires assistance, please click the button below to access our inquiry form. Simply fill out the form and submit your request, and our Customer Service team will get back to you promptly.