Privacy Policy
Effective Date: 12/10/2024
GOAThletic Products ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, purchase products, or engage with our services. By using our site, you consent to the practices outlined in this policy. If you do not agree, please refrain from using our services.
Information We Collect
We collect various types of information to improve your shopping experience and provide you with high-quality service:
-
Personal Identifiable Information (PII):
Includes your name, email address, phone number, billing and shipping addresses, and payment details. This information is collected when you create an account, place an order, or contact us for support. -
Order and Transaction Information:
Details of your purchases, including product information, order amounts, payment methods, and transaction history. -
Automatically Collected Data:
Includes your IP address, device type, browser type, time zone, referring URLs, and browsing behavior. This data is gathered through cookies and similar technologies to enhance your experience on our site. -
Account Preferences:
If you register an account with us, we collect information about your preferences, saved items, and other account details.
How We Use Your Information
The information we collect is used to deliver and improve our services. We may use your information for the following purposes:
-
To Process and Fulfill Orders:
Ensuring your orders are accurately processed, shipped, and delivered. -
To Enhance Your Experience:
Personalizing your shopping experience by remembering preferences and offering tailored recommendations. -
To Communicate with You:
Sending order confirmations, shipping updates, customer support responses, and marketing communications (with your consent). -
To Analyze and Improve Performance:
Monitoring website usage to improve functionality, troubleshoot issues, and optimize our offerings. -
To Comply with Legal Obligations:
Using information to comply with applicable laws and protect against fraudulent activities.
How We Share Your Information
We take your privacy seriously and do not sell your personal information. However, we may share your data in certain circumstances:
-
With Service Providers:
Trusted third-party providers who assist with payment processing, order fulfillment, shipping, and website optimization. -
For Legal and Security Reasons:
Sharing information when required by law or to protect our rights, users, and business operations. -
During Business Transfers:
If our business undergoes a merger, sale, or acquisition, your information may be transferred to the new entity.
Cookies and Tracking Technologies
To enhance your browsing experience, we use cookies and similar technologies. These tools help us:
- Understand how you use our website.
- Remember your preferences, such as saved items in your cart.
- Provide a seamless shopping experience.
You can manage your cookie preferences in your browser settings. Please note that disabling cookies may limit certain features on our website.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, or resolve disputes. You can request the deletion of your data at any time by contacting us.
Your Rights
We respect your rights regarding your personal information. These include:
-
Accessing Your Information:
Requesting a copy of the data we have collected about you. -
Updating or Correcting Information:
Updating inaccurate or outdated details in your account. -
Opting Out of Marketing Communications:
You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email we send. -
Requesting Deletion:
Asking us to delete your personal data, subject to certain legal and business exceptions.
Security Measures
We prioritize the security of your personal information and employ industry-standard measures to protect it. However, no system is entirely foolproof, and we cannot guarantee absolute security. We encourage you to use strong passwords and take precautions to safeguard your account.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.
Children’s Privacy
Our website is not intended for use by children under 13 years of age. We do not knowingly collect information from children. If we become aware of such data, we will take steps to delete it promptly. Parents or guardians should contact us if they believe their child has provided personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the "Effective Date" will be revised. Continued use of our website signifies your acceptance of any updates.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Email: Support@GOAThleticproducts.com
Phone: 833-394-1811
